No two businesses are the same. So I don’t work from a fixed menu of packages and ask you to fit yourself into one of them. Instead, we start with a conversation about where you’re at, what’s working, what isn’t, and where your time and energy are going.
From there, we work together to figure out exactly where I can make the biggest difference and build a scope of support that actually fits your business, your team, and the stage you’re at right now.
It’s a practical, no-fluff approach. And it means you only ever pay for what you genuinely need.
A free discovery call to understand your business, your challenges, and what you’re hoping to hand off.
Together we look at where the gaps are, where improvements can be made, and where I can add the most value.
I build a tailored scope of support and we get started, with the flexibility to adjust as your business evolves.

Think of this as a starting point, not a fixed list. Every client I work with has different priorities, you might need all of these, a handful, or something that isn’t here at all. Bring me your list and we’ll work it out together.
☐ Workflow mapping & design
☐ Process audit & streamlining
☐ Tool & platform setup
☐ Automation implementation
☐ Identifying bottlenecks & inefficiencies
☐ Building repeatable processes
☐ Improving how information flows
☐ Reducing manual, time-consuming tasks
☐ SOP writing & documentation
☐ Template creation
☐ Onboarding documentation
☐ SOP library setup & management
☐ Process guides for team members
☐ Training materials & how-to docs
☐ Style guides & brand standards docs
☐ Policy & procedure documentation
☐ Inbox organisation & triage
☐ Email filtering & prioritisation
☐ Drafting & managing responses
☐ Unsubscribe & inbox reset
☐ Calendar scheduling & coordination
☐ Meeting preparation & agendas
☐ Follow-up & action tracking
☐ Diary planning & time protection
☐ Team onboarding & role clarity
☐ Contractor coordination
☐ Accountability check-ins
☐ Team communication rhythms
☐ Performance tracking & reporting
☐ Meeting facilitation & agendas
☐ Resource allocation
☐ Culture & team experience support
☐ Client communication management
☐ Enquiry & onboarding support
☐ Feedback & follow-up processes
☐ Client experience management
☐ Document creation & formatting
☐ Presentation preparation
☐ Report writing & data collation
☐ General admin & task support
☐ Project planning & scoping
☐ Timeline & milestone tracking
☐ Task delegation & follow-up
☐ Progress reporting
☐ Launch planning & coordination
☐ Deadline & priority management
☐ Cross-team project oversight
☐ Risk identification & problem solving
This list is a guide, not a limit.
If there’s something specific your business needs that isn’t here, bring it to our discovery call. I’m always open to a conversation about how I can best support you, whatever that looks like.
I work on an hourly rate, with the scope of hours determined by what we agree together, so you’re never paying for more than you need.
All pricing is discussed and agreed upfront so there are no surprises. The best way to get an accurate picture is to have a discovery call and talk through what you’re looking for.
Most of my clients aren’t exactly sure what they need when we first chat and that’s kind of the point. Bring me the messy picture and together we’ll work out the best place to start.
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